Knowledge Management and High Performance Organizations Essay

Knowledge Management and High Performance Organizations - Essay Example As the essay stresses human knowledge may be an organization’s most valuable asset, much of this knowledge is never shared. Harnessing critical knowledge and using it to create a common vision and objectives can move a company closer to making an HPO. KM supports the notion of HPO through â€Å"†¦organizational values, culture, processes and tools that stimulate and support the organization's employees, partners and customers to create, capture, organize, access, and properly use the organization’s knowledge that enables people to personally and collectively become more productive, collaborative and innovative†. According to the paper findings the trend toward serious management changes made by large companies on the way toward making high-performance organizations is stressed in numerous theoretical and empirical studies. These changes revolve around one of the four commonly recognized approaches to organizational performance, namely employee involvement, total quality management, re-engineering, and knowledge management. Although neither of these categories can be addressed as simple knowledge management is â€Å"...the least well-defined and articulated of the four organizational improvement concepts†. Knowledge Management (KM) is a very broad discipline that integrates a number of organisational endeavours and practices used by different organisations in a variety of ways in order to identify, create, represent, and distribute knowledge and thus ensure competitive advantage of the company. KM represents one of the most recent developments in the long line of organisational tools a nd techniques such as 'the scientific management', X and Y' theory', 'T-groups', 'total quality management', 'organizational learning' 'systems thinking', 'benchmarking', 'business process re-engineering' and other methods meant to create economic value and competitive advantage. After becoming an independent established discipline in the middle of 1990s, KM is perceived as an essential aspect of HRM and information technology in modern organisations (Davenport & Prusak, 1998). The integrative and rather broad nature of KM contributes to the difficulties associated with defining this paradigm. Generally, KM is viewed as a new form of management which facilitates organizational adaptation, survival and competence in face of increasingly dynamic environmental changes. This broader perspective incorporates the processes of knowledge use, knowledge creation, knowledge sharing, knowledge transfer and knowledge renewal with each of these concepts being defined independently (Malhotra 2000). Therefore, Skyrme (2002) suggests defining KM as "the explicit and systematic management of vital knowledge and its associated processes of creating, gathering, organizing, diffusion, use and exploitation, in pursuit of organizational objectives" (p. 4). However, this definition of KM is far from being unanimous: the views vary substantially by representatives of different theories and approaches. Traditionally, two major views have been presented in the scholarly literature on KM, namely: the informational resources management (or management of explicit knowledge) and management, which creates the environment in which people could easily develop and share the knowledge while the increasingly serious

System proposal assingment 3 Assignment Example | Topics and Well Written Essays - 750 words

System proposal assingment 3 - Assignment Example diagrams. The current Unirec system is a manual system where forms are given to customers to fill their health records and registration forms. Working hours for trainers are manually recorded, the same way as payments. The fittness protocols are written on a paper and the company does not keep personal records of customers. All these are problems which can be captured by the new system that is to be implemented. The new system will do away with unnecessary and excess paper work. It will also give room for expansion by accommodating more data that does not require much physical space for storage. The logical data flow diagrams of the current and new system are shown below An alternative system to this one would be a UniRec fitness management system that has a website where gym information is always available for everyone and people can register for membership online. Members would be able to access the gym staff from wherever they are saving on time and reducing chances of overcrowding and queues at the gym location. Another alternative system would be a gym management system that provides online gym sessions through YouTube videos. These videos are made by the gym instructors and people pay to access the videos remotely. The payments and membership registration details could be stored on a physical or virtual server. In both systems, customers would upload their medical records online, the records get approved by fitness consultants, then the client gets a go-ahead to sign up for training sessions. No paper work would be needed whatsoever. The customers, consultants, fitness trainers and the manager would each have their accounts from which they all see data that is relevant to them. The manager would however be able to see all the data in the system by simply querying the database. The database could be stored in a computer in the gym or on a virtual server over the internet, from which storage space is paid for. The new system will